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From channel hacks to systems: designing a 2026 SaaS marketing OS that survives iOS, cookies, and AI noise
Read time: 3 minutes.
Welcome to the 191st edition of The Growth Elements Newsletter. Every Monday and sometimes on Thursday, I write an essay on growth metrics & experiments and business case studies.
Today’s piece is for 8,000+ founders, operators, and leaders from businesses such as Shopify, Google, Hubspot, Zoho, Freshworks, Servcorp, Zomato, Postman, Razorpay and Zoom.
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Tactics that worked from 2018-2022 (cheap paid, retargeting, basic SEO) are getting less reliable as privacy and AI reshape attention.
What scales now is not a “meta hack” but a clear marketing operating system that can survive platform shifts.
Why channel‑first breaks
Over‑dependence on a few performance channels makes you fragile to auction inflation, tracking loss, and algorithm changes.
AI has compressed creative cycles: everyone can ship more ads, faster, which makes channels noisier and drives up CPCs.
Teams end up chasing short‑term CPA while ignoring positioning, message, and distinctive creative that actually move the market.
What a “marketing OS” looks like
[1] Clear ICP and problem thesis:
Document who you’re for
the key jobs/pains
what “success” looks like in their words
[2] Three core motions instead of ten scattered tactics:
Demand creation (brand, content, community, OOH/earned).
Demand capture (search, marketplaces, review sites, website).
Acceleration/expansion (email, product marketing, customer marketing).
[3] Shared GTM rhythm with sales and product:
Weekly: pipeline + campaign review.
Monthly: segment performance, experiments, backlog for next cycles.
How to operate it in 2026
[1] Measurement:
Use click data to optimise capture, HDYHAU + MMM (when big enough) to see if creation is working, and always tie back to pipeline + CAC payback.
[2] Creative and differentiation:
Explicitly carve 20–30% of budget/time for untrackable but high‑leverage bets (brand campaigns, outbound plays, community, “weird” creative), judged on lagging impact to direct traffic, branded search, and win‑rates.
[3] Feedback loops:
Systematically capture learning from wins/losses, sales calls, and customer interviews into messaging and campaign briefs.
Final learnings
A resilient marketing engine is system‑led, not channel‑led: it can swap tactics in and out without losing its spine.
If you get ICP, motions, rhythm, and measurement right, you can ignore 90% of “growth hacks” and still outperform peers as the environment keeps changing.
That's it for today's article! I hope you found this essay insightful.
Wishing you a productive week ahead!
I always appreciate you reading.
Thanks,
Chintankumar Maisuria
