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From channel hacks to systems: designing a 2026 SaaS marketing OS that survives iOS, cookies, and AI noise

Read time: 3 minutes.

Welcome to the 191st edition of The Growth Elements Newsletter. Every Monday and sometimes on Thursday, I write an essay on growth metrics & experiments and business case studies.

Today’s piece is for 8,000+ founders, operators, and leaders from businesses such as Shopify, Google, Hubspot, Zoho, Freshworks, Servcorp, Zomato, Postman, Razorpay and Zoom.

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Tactics that worked from 2018-2022 (cheap paid, retargeting, basic SEO) are getting less reliable as privacy and AI reshape attention.

What scales now is not a “meta hack” but a clear marketing operating system that can survive platform shifts.

Why channel‑first breaks

  • Over‑dependence on a few performance channels makes you fragile to auction inflation, tracking loss, and algorithm changes.

  • AI has compressed creative cycles: everyone can ship more ads, faster, which makes channels noisier and drives up CPCs.

  • Teams end up chasing short‑term CPA while ignoring positioning, message, and distinctive creative that actually move the market.

What a “marketing OS” looks like

[1] Clear ICP and problem thesis:

  • Document who you’re for

  • the key jobs/pains

  • what “success” looks like in their words

[2] Three core motions instead of ten scattered tactics:

  • Demand creation (brand, content, community, OOH/earned).

  • Demand capture (search, marketplaces, review sites, website).

  • Acceleration/expansion (email, product marketing, customer marketing).

[3] Shared GTM rhythm with sales and product:

  • Weekly: pipeline + campaign review.

  • Monthly: segment performance, experiments, backlog for next cycles.

How to operate it in 2026

[1] Measurement:

  • Use click data to optimise capture, HDYHAU + MMM (when big enough) to see if creation is working, and always tie back to pipeline + CAC payback.

[2] Creative and differentiation:

  • Explicitly carve 20–30% of budget/time for untrackable but high‑leverage bets (brand campaigns, outbound plays, community, “weird” creative), judged on lagging impact to direct traffic, branded search, and win‑rates.

[3] Feedback loops:

  • Systematically capture learning from wins/losses, sales calls, and customer interviews into messaging and campaign briefs.

Final learnings

A resilient marketing engine is system‑led, not channel‑led: it can swap tactics in and out without losing its spine.

If you get ICP, motions, rhythm, and measurement right, you can ignore 90% of “growth hacks” and still outperform peers as the environment keeps changing.

That's it for today's article! I hope you found this essay insightful.

Wishing you a productive week ahead!

I always appreciate you reading.

Thanks,
Chintankumar Maisuria