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IndieHacker Bubble: Why 90% Are Building for Each Other (Not Real Customers)
Read time: 5 minutes.
Welcome to the 165th edition of The Growth Elements Newsletter. Every Monday and sometimes on Thursday, I write an essay on growth metrics & experiments and business case studies.
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One of my connections messaged me yesterday: "I've built three SaaS tools this year. All got featured on Product Hunt. Combined MRR: $247. What am I doing wrong?"
Here's what: he's building for indie hackers, not real customers.
[1] Echo Chamber Problem
The indie hacker bubble is real:
73% of "successful" indie hacker launches target other developers/founders
Twitter indie hacker community celebrates tools that solve Twitter indie hacker problems
Product Hunt becomes the validation metric instead of paying customers
Why does this kill growth?
Fellow indie hackers don't pay for tools; they build their own
The market size is tiny: 50K active indie hackers vs millions of real businesses
You're competing for attention, not solving real problems
[2] What's Actually Happening
Self-referential trap:
Build productivity tools for busy founders
Create marketing tools for other marketers
Design analytics dashboards for SaaS builders
Launch "all-in-one" platforms for indie hackers
Reality check from my operator work: Companies scaling from $500K to $5M ARR don't use indie hacker tools. They use enterprise software, hire agencies, or build internal solutions.
[3] Breaking Out: What Real Customers Want
Target businesses with budgets:
Mid-market companies ($10M-$500M revenue) have procurement processes and pay market rates
Industry-specific problems command premium pricing
Compliance, security, and integration requirements create switching costs
Focus on outcomes, not features:
Reduce manual work by X hours per week
Increase revenue by Y percentage
Decrease operational costs by Z amount
Measurable ROI within 30-90 days
Find customers who aren't on Twitter:
LinkedIn outreach to department heads
Industry conferences and trade shows
Cold email to companies experiencing specific problems
Referrals from existing customers (not other founders)
[4] Operator Framework for Real Customer Discovery
Step 1: Pick an industry, not a function
Healthcare practices need different tools than law firms
Manufacturing has unique workflows vs professional services
Vertical solutions command 3x higher pricing than horizontal tools
Step 2: Talk to people who write checks
Department heads with budgets
Operations managers with purchasing authority
CFOs who approve software spending
Not founders tweeting about productivity hacks
Step 3: Validate with money, not praise
Pre-sales before building
Paid pilots instead of free trials
Annual contracts, not monthly subscriptions
Revenue metrics, not vanity metrics
[5] What Winners Do Differently
They solve boring problems:
Compliance reporting for mid-market companies
Inventory management for growing retailers
Payroll processing for service businesses
Problems that hurt when unsolved
They charge real money:
$500-$5000 per month per customer
Annual contracts with implementation fees
Enterprise pricing that reflects business value
Customer success that drives expansion revenue
They build moats:
Data integration that's painful to replace
Workflow automation that becomes essential
Industry expertise that's hard to replicate
Customer success that drives referrals
Bottom Line:
Stop building for your Twitter feed. Start building for people with budgets.
The indie hacker community is a great place to learn and network. It's a terrible place to find customers.
Real businesses pay real money for real solutions. Find them where they work, not where they tweet.
That's it for today's article! I hope you found this essay insightful.
Wishing you a productive week ahead!
I always appreciate you reading.
Thanks,
Chintankumar Maisuria